Terms & Conditions

Terms and Conditions of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Indulgence Delivered’s relationship with you in relation to this website.

The term “Indulgence Delivered” or “us” or “we” refers to the owner of the website whose registered office is 10 The Haverlands, Grantham, Lincolnshire NG31 8HB. The term “you” refers to the user or viewer of our website.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.


From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Indulgence Delivered’s prior written consent.

Copyright Notice

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. No part of this website or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of Indulgence Delivered.

Governing Law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Terms of Use Modifications

Indulgence Delivered may revise these terms of use for its website at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. Please check this page from time to time to ensure that you are happy with any changes we have made.


You warrant that:

The Personal Information which you provide when you register as a customer is true, accurate, current and complete in all respects; and
You will notify us as soon as possible of any changes to the Personal Information by contacting us by email.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.


You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.


If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.


Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Limitation of Liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. The Website is provided on an “as is” and “as available” basis. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Force Majeure

Neither party is responsible for any failure to perform its obligations under this contract, if it is prevented or delayed in performing those obligations by an event of force majeure.


We conduct quality inspections on all our products before we dispatch them to you to ensure that they are in perfect condition. If however, you receive your order and it is damaged we will ask you to return the items to us, at our expense, and offer you a replacement or a full refund of your order.

Please contact us immediately upon receipt of your goods either by phone or email and we will advise you on how to return them to us and provide you with details of the refund process & timescales etc.

Buying Online

All payments are made through our secure payments system which is provided by Paypal, a leading provider of secure online transactions. Our payment screens are hosted on a secure server ensuring that your card information remains encrypted and secure at all times. We do not retain any card details after the transaction has been completed.

The following credit / debit cards are accepted:

Visa Electron
Master Card
Euro Card
American Express

All debit cards that contain the Visa or Master Card logo.

Dietary Requirements

Should you have any specific dietary requirements please let us know and we will endeavour to advise however as the desserts are not made by ourselves we cannot guarantee that they have not come into contact with nuts or any other specific ingredient.